Permanent service contracts
Secure your production
Secure your production with permanent service contracts – comprehensive technical support, quick response and priority assistance in the event of a breakdown.
Reliable operation, minimal risk of downtime
Why permanent service contracts?
Permanent service contracts are a guarantee of regular service, priority assistance in the event of a breakdown and predictable equipment maintenance costs.
Regular technical service
We provide periodic inspections and maintenance of devices to minimize the risk of failure and extend their life. Regular servicing allows you to maintain optimal equipment performance throughout the duration of the contract.
Priority breakdown assistance
Customers with permanent contracts have guaranteed priority service - we respond within 24 hours of reporting. Thanks to quick diagnostics and availability of spare parts, we minimize downtime in your company's work.
Fixed service costs
A monthly fee allows you to predict the costs associated with maintaining your equipment, eliminating unexpected expenses related to sudden breakdowns.
Comprehensive service for your business
Reliability and support at every stage
We offer diagnostics and repairs, preventive maintenance, on-site service and technical advice. We ensure continuity of operation with replacement devices, minimizing downtime.
Diagnostics and repairs
We perform detailed device diagnostics and repairs according to the highest industry standards (IPC-7711, IPC-7721). We also offer express diagnostics within 1-2 business days.
Preventive maintenance
We carry out regular technical inspections and maintenance of equipment to prevent faults and extend the life of devices.
Away service
If necessary, we offer the possibility of a mobile service, available within 24 hours of the call. Our team performs on-site diagnostics and, if possible, repairs directly at the customer's premises.
Business continuity
Our service agreements provide replacement equipment during repairs, minimizing production downtime.
Technical consulting
We offer technical consultations on device operation optimization and support in system modernization.
Secure the future of your production
Choose fixed service contracts and enjoy certainty of operation. Contact us to learn how our services can ensure the continuity of your equipment and minimize the risk of failure.
Frequently asked questions
Everything you need to know about permanent service contracts.
For customers with permanent service contracts, we guarantee a response within 24 hours of notification. In urgent cases, we offer express diagnostics and on-site repairs.
Yes, our service agreements are fully customized to the specifics of the client's business. We determine the scope of services individually to best suit the requirements of your company.
No, we support both modern and older devices, including equipment that is no longer supported by manufacturers. Our experience allows us to effectively extend their life.
Yes, as part of a service agreement, we also accept devices for repair on weekends between 10:00 and 17:00. This means that your devices are serviced without unnecessary delays.
The costs of the service trip are set in advance as part of the contract or individual quote. If it is necessary to order parts, we prepare an additional quote and the customer decides on the next steps.