Our experience and commitment translate into impressive results. Here are the numbers that show the scale of our operations and the trust of our customers.
A&D Serwis Pro - European Service Center
Professionalism and technology at the service of your devices
Thanks to our modern technical background and passion for technology, we are able to effectively diagnose and repair a wide range of devices. Our goal is to ensure the reliability and durability of repaired devices, which builds the trust of our customers and strengthens our position on the market.
Why us?
Exceptional quality, expert support and fast turnaround.
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High effectiveness
First Time Fix Rate (FTFR) is 85%. Customer Satisfaction Rating (CSAT) is 96%.
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Professional service
We provide responsive and helpful customer service. We guarantee clear communication and ongoing updates.
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Expert knowledge
We have experience in complex electronic systems and specialize in advanced technologies.
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Transparent costs
We offer flexible or fixed repair costs (CPR). We increase customer lifetime value (CLV).
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Quality guarantee
We provide a 12-month warranty for each repair performed. The warranty also covers the products sold.
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Speed operation
Average Repair Time (ART) is only 5 days. Maximum Repair Time (RTT) is 10 days.
Experience
The numbers speak for themselves
2 milions
Parts
Over 2 million parts delivered to our customers for repairs and maintenance.
600%
Efficiency
Our customers have noticed such an increase in efficiency after implementing preventive maintenance.
10k
Devices
Over 10,000 devices repaired and restored to full working order.
200+
Companies
The number of companies that have trusted our service solutions on a permanent basis.
Certificates
Our qualifications are confirmed by certificates
Guarantee of quality and professionalism
NCAGE
ISO 9001:2015
AQAP 2110:2016
Koncesja na potrzeby wojskowe i policyjne
Our team
Knowledge and experience
Our company combines many years of experience with the latest technological knowledge to ensure the highest standard of services.
A&D Group
Our companies
We have two specialized companies that complement our offer and allow us to comprehensively serve our clients. Each of them focuses on a different aspect of our business, ensuring the highest quality of services.
A&D Serwis
Usługi dla lotnictwa i obrony
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9+ lat doświadczenia
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Urządzenia lotnicze
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Globalny zasięg
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Urządzenia lądowe
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Szybka diagnostyka
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Urządzenia morskie
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Posiadamy licencję MSWiA
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Posiadamy NCAGE NATO
POLINDUSTRY.COM
Sklep online z częściami automatyki przemysłowej
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Ponad 2 miliony części
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Wsparcie 24/7
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Ekspresowa wysyłka
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Skup części
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12 miesięczna gwarancja
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Międzynarodowa dostawa
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Ponad X lat doświadczenia
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Autoryzowani dostawcy
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